Get in Touch

Contact Us

Connect with our team to discuss your bespoke timepiece or schedule a private viewing at our atelier.

Private Consultation Request

Fill out the form below and our concierge team will contact you within 24 hours.

We respect your privacy. Your information will only be used to contact you regarding your consultation.

Appointment Booking

Book Your Private Session

Experience the craftsmanship of House of Swiss firsthand. Our private consultations are tailored to your schedule and preferences. Whether you're interested in exploring our collection, commissioning a bespoke timepiece, or learning about our heritage, we'll create a memorable experience.

Available Times
Monday – Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: By appointment only

Duration: 45 minutes – 2 hours
Location: Our Banani Atelier
What to Expect
• Welcome beverage & complimentary gift
• Personal consultation with our specialists
• Viewing of our complete collection
• Atelier tour & movement demonstration
• Exclusive consultation packages & pricing

Quick Booking Information

Booking Process
Step 1: Submit your consultation request above
Step 2: Our concierge will contact you within 24 hours
Step 3: Confirm your preferred date & time
Step 4: Receive appointment confirmation & directions

Cancellations must be made 48 hours in advance.
Virtual Consultations
For international clients, we offer secure video consultations via Zoom or WhatsApp Video. Our specialists can present our collections, discuss bespoke options, and answer your questions in real-time.
Corporate Events
Interested in a team building event or corporate gift consultation? We arrange exclusive group viewings and custom experiences for corporate clients.

Our Boutiques

Banani Atelier
Address
45 Gulshan Avenue, Banani
Dhaka 1213, Bangladesh
Phone
+880 1700-000000
Email
banani@houseofswiss.com
Hours
Mon-Fri: 10 AM - 6 PM
Sat: 11 AM - 5 PM
Sun: Closed
Gulshan Showroom
Address
68 Gulshan Avenue, Gulshan
Dhaka 1212, Bangladesh
Phone
+880 1700-000001
Email
gulshan@houseofswiss.com
Hours
Mon-Fri: 10 AM - 7 PM
Sat: 11 AM - 6 PM
Sun: Closed
Dhanmondi Studio
Address
125 Lake Road, Dhanmondi
Dhaka 1209, Bangladesh
Phone
+880 1700-000002
Email
dhanmondi@houseofswiss.com
Hours
Mon-Fri: 11 AM - 7 PM
Sat: 12 PM - 6 PM
Sun: Closed
INTERNATIONAL CLIENTS

For international inquiries, shipping arrangements, and virtual consultations, please contact our global concierge team at concierge@houseofswiss.com

After-Sales Service

Maintenance & Servicing
Your House of Swiss timepiece is built to last generations. We recommend professional servicing every 3-5 years. Our master craftsmen perform complete overhauls, ensuring your watch continues to perform at the highest level.
Warranty & Insurance
All House of Swiss watches include a comprehensive 5-year international warranty. We provide documentation for insurance purposes and can assist with insurance claims.
Repairs & Restoration
Whether your watch needs battery replacement, crystal repair, or complete restoration, our craftsmen handle every repair with the same care and precision as a new creation.
Authenticity Verification
We provide detailed certificates of authenticity for all House of Swiss timepieces. Our experts can verify authenticity and condition for collectors and potential buyers.

For service requests and inquiries, visit any of our boutiques or contact us:

service@houseofswiss.com | +880 1700-000000